Complain complain complain...
I booked rooms at Swiss�tel The Stamford for the business trips, it turned out to be quite a disappointment. Not a bad lobby, 5-star hotel, 5-star location, .... however, a 3-star room, and a 2-star service. My room was facing the construction site, with a early 90s furnishing. I guess there's no change or improvements to the rooms for a decade even though its name has been changed recently. One of the light bulk was spoilt, and the stopper handle of the bathtub wasn't working too. I hate to wait for the lift as it takes ages to arrive. Checking in and out is a game of patient, basically it takes more than half an hour each time.
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